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Routing & Field Teams 4 min For Owners

Choosing Your Routing Preferences

Pick the preset and scheduling mode that match how your business runs — dense city routes, suburbs, or spread-out rural work.

Routing Preferences (under Settings) is where you teach Listo how your business likes to schedule. Set it once and every Build Schedule and route optimization follows your rules.

Routing Preferences with Quick Setup presets and a how-routing-works explainer
Settings → Routing Preferences — start from a preset, then fine-tune anything.

Start with a Quick Setup preset

  • City / Dense — tight routes, short drives, crews split by neighborhood.
  • Suburbs — balanced routes, medium drives, flexible scheduling. A safe default for most companies.
  • Rural / Spread Out — fill every day, longer drives allowed, flexible scheduling.
  • Custom — shown automatically once you adjust any individual setting.

Pick a scheduling mode

  • Optimized Routes — the router picks the best day for each job based on geography and capacity. Maximum efficiency.
  • Fixed Day — every client is locked to their assigned day, for predictable "we come every Tuesday" schedules.
  • Hybrid — clients with an assigned day are locked; everyone else is routed dynamically.

Fine-tune the details

  • Weekly Job Days — choose which weekdays recurring customers should land on, and whether that rule is Strict, Preferred, or Off.
  • Route Tightness — from Ultra tight (least driving) to Fill every day (fullest days).
  • Minimum Jobs Per Day — don't dispatch a crew for just one stop; set a floor or 0 to disable.
  • Split Jobs By Area — group nearby jobs to the same crew so teams don't criss-cross town.
  • Advanced Settings — visit gap ranges per cadence, average drive speed, time per job, and catch-up priority for clients falling behind schedule.

Tip: Not sure where to start? Use the Suburbs preset with Fixed Day mode — it behaves like traditional scheduling. Once you trust the router, switch to Optimized Routes and let it find the fastest days for you.

Still Need a Hand?

Our team is happy to walk you through anything — reach out and we'll get you set up.

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